Dare

Thrive

IT Disaster Recovery Plan
for Hospitality.

Fixinc is a global community of multi-disciplinary senior consultants with Hospitality specific experience; built through decades of industry support and our Directory, the largest of its kind.

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resilience

Hospitality in Singapore comes with unique challenges.

An IT Disaster Recovery Plan for Singaporean hospitality businesses requires a unique approach due to the specific nature of the industry. Alongside the standard IT recovery elements, such as data backup and system restoration, a plan for hospitality businesses must also include considerations for guest relations and reputation management. Singapore's hospitality sector relies heavily on technology for seamless guest experiences, making immediate recovery essential. Furthermore, the plan needs to account for compliance with local data protection regulations and provide guidelines on workload prioritization to minimize financial losses while restoring critical IT infrastructure.

how we do it

Four phases to completing your ITDR program.

Hospitality organisations experience similar challenges here in Singapore, but your unique situation will require unique solutions. Our four phase approach to the management and facilitation of our programs allows space for customisation. With strict processes, timelines, responsibilities, and project management procedures in place, Fixinc ensures that your programs are following best practice, and specific to you.

2 days

average program start time.

12 weeks

average program completion time.

Phase 1

Engagement

During the engagement phase of your ITDR program, you have the chance to get aquainted with your project team and validate the essential milestones linked to your project. This leads to potential outcomes such as:

Confirmation of project scope.

Development of implementation plan.

Assigning roles and responsibilities.

“Our resilience consultants are available to shoulder the burdens of your project. This ensures timely and cost-effective delivery. Here, you'll have a chance to meet them and build meaningful relationships."

Brad, Global Head of Consulting and co-Founder

Phase 2

Analysis

Fixinc's ITDR analysis aims to assess your current capability level and identify the critical products and services that are crucial for your organisation's survival in the event of a disruption. The key outcomes that may arise from this analysis are:

Review current documents.

Analysing organisational products and services.

Review the current threat environment.

Learn about business impact analysis

Developing comprehensive ITDR across your organisation requires a fundamental understanding of Hospitality products and services and the critical business functions that support them. This knowledge is crucial to ensure a holistic approach to business resilience and one we take very seriously.

Phase 3

Development

The development phase of a ITDR program yields tangible results and artefacts that can aid response teams in executing a well-structured and prompt response to any incident. The outcomes of this phase may include:

Develop incident response structure.

Develop recovery strategies.

Communication protocols.

Tools and checklists.

“The incident response plan serves as a framework to guide any Hospitality response team in handling a disruption promptly. To be effective, the plan should be direct, adaptable, concise, and relevant.“

Ollie, Managing Director and co-Founder

Phase 4

Validation

The fourth phase aims to validate that the activities conducted in phases 1-3 are appropriate and fullfill their intended purpose. This phase also ensures that there is a continuous program of improvement in place. The key outcomes that may result from this phase are:

Response personnel training.

Scenario exercises.

Critical component testing.

Review and audit.

Maintenance program implementation.

Explore how we validate programs

An incident response plan should not be considered final until it has been thoroughly validated. The validation process should not only apply to the plan but also to the individuals who will be implementing it and threat landscape unique to Hospitality in Singapore.

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Transparent costs, scope, and a clear understanding of what our programs offer, all via a simple online proposal - ready within 15-minutes. Help us get this started for you by completing the form below.

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Get a quote within an hour of talking with us.

Yes, it really is that quick.

Utilising our in-house intelligent technology, we're able to get you a full proposal and quote within minutes after your initial call with us. In most cases, we can have the program and scope signed off and started within two days.

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technology

Get access to our partners within your programs.

Fixinc Advisory Board Mockup and Fixinc Directory Mockup

Imagine a world where the Hospitality industry has access to consistent and relevant analysis on the Hospitality threat landscape and emerging risks. Imagine a powerful way to communicate and manage events with an unlimited number of people in seconds across Singapore and the world. These are now a reality with our partners, Sention and FACT24 who provide corporate threat intelligence and a SAAS incident response and communications tool.

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services

Don't just stop at IT Disaster Recovery, master the entire Tungsten Diamond ecosystem.

The Fixinc Tungsten Diamond is our simple way of visualising what and how you can achieve a high level of resilience maturity. We refer to this model in everything we do, from consulting programs, to the Advisory Board.

corporate resilience services available with Fixinc.

50+

unique resilience disciplines facilitated by our Advisors.

Explore our other services

Averaging

7.1x

quicker implementation than industry standards.

See how

Minimum

consultants on your program implementation.

Meet us

Save

<40%

on the industry standard for a silimar program.

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Disaster Recovery advice from Fixinc

At Fixinc, we understand the challenges Singapore-based businesses face when it comes to ensuring the resilience of their IT systems. In today's digital age, the ability to rapidly recover from a disaster is crucial in maintaining business continuity and minimizing downtime. That's why we provide expert guidance in implementing an IT Disaster Recovery program tailored to the unique needs of Singapore businesses.

One key component of an effective IT Disaster Recovery program is a thorough risk assessment. Our experienced consultants will work closely with your team to identify potential threats and vulnerabilities, allowing us to develop a comprehensive plan to mitigate these risks. By understanding the specific challenges your business may face, we can tailor our recommendations to provide you with the most effective recovery strategy.

Another important aspect of IT Disaster Recovery is the establishment of robust backup and recovery processes. Our consultants will help you determine the right solution for your business, whether it’s onsite backups, offsite backups, or a combination of both. We will ensure that your critical data is regularly backed up, allowing for quick and seamless recovery in the event of a disaster. Our expertise in data management allows us to provide reliable and secure solutions that meet industry standards.

Furthermore, effective communication plays a vital role in the success of any IT Disaster Recovery program. Our consultants will work closely with your internal team to develop an efficient communication plan, ensuring that all relevant stakeholders are kept informed throughout the recovery process. By establishing clear lines of communication, we can reduce confusion and facilitate quick decision-making, minimizing the impact of any potential disaster.

At Fixinc, we pride ourselves on being a reliable consulting partner for Singapore-based businesses. Our IT Disaster Recovery expertise, combined with our understanding of the unique challenges faced by businesses in Singapore, makes us the perfect partner to help you navigate the complexities of implementing an effective program. Contact us today, and let us guide you towards a resilient future.

ITDR disciplines we offer Hospitality.

Fixinc provides Hospitality organisations with bespoke, best practice programs specific to disruptions in Singapore. Explore the list of ITDR disciplines below.

ITDR Engagement Meeting

Fixinc facilitates an engaging and constructive ITDR Engagement Meeting with your program stakeholders to establish scope and responsibilities.

Learn more

ITDR Documentation Review

The ITDR Documentation Review is a crucial process that evaluates the client's current preparedness level, serving as a baseline for enhancing their program. Gain valuable insights to optimize your IT disaster recovery efforts and ensure readiness for potential disruptions.

Learn more

ITDR Implementation Plan

A Fixinc ITDR Implementation Plan helps identify the phases of our ITDR program, predicted timescales, and responsibilities for each phase.

Learn more

Cyber Response Plan Development

Review roles, responsibilities, and responses to cyber events. Identify assets, provide resources for successful recovery.

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ITDR & Cyber Resilience Training

Training your ITDR Program and Cyber Response Plans is the step to build buy-in and trust in how you will handle an event.

Learn more

Cyber Response Exercise

Realistic, high-impact cyber response exercises using threat intelligence and business understanding.

Learn more

who we are

A father and son, on a mission.

Fixinc was founded by Ollie and Brad Law. The pair experienced firsthand the results of practitioners failing their clients when they were needed most. They developed the Advisory and Directory to help organisation have premium support at any moment. With a combined three decades in the industry, the father and son duo bring a powerful balance of technology knowledge and senior executive level consulting to a fresh and impactful service.

12 yrs

in the industry together

250+

Businesses serviced together

yours when you need it

Obtain an Advisory Board today.

Join the Fixinc ecosystem today and have our industry leading resilience Advisors on 24/7 standby for when you need them most.

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You got this far, how about a step further?

Seeing as your scrolled this far, perhaps we can offer you an opportunity to work with us, for free. Our Global Head of Consulting offers quarterly program or plan reviews for your ITDR arrangements. Get professional feedback on where you are today, and where you should go.

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