resilience
how we do it
2 days
average program start time.
12 weeks
average program completion time.
Phase 1
Engagement
Confirmation of project scope.
Development of implementation plan.
Assigning roles and responsibilities.
“Our resilience consultants are available to shoulder the burdens of your project. This ensures timely and cost-effective delivery. Here, you'll have a chance to meet them and build meaningful relationships."
Brad, Global Head of Consulting and co-Founder
Phase 2
Analysis
Review current documents.
Analysing organisational products and services.
Review the current threat environment.
Phase 3
Development
Develop incident response structure.
Develop recovery strategies.
Communication protocols.
Tools and checklists.
Ollie, Managing Director and co-Founder
Phase 4
Validation
The fourth phase aims to validate that the activities conducted in phases 1-3 are appropriate and fullfill their intended purpose. This phase also ensures that there is a continuous program of improvement in place. The key outcomes that may result from this phase are:
Response personnel training.
Scenario exercises.
Critical component testing.
Review and audit.
Maintenance program implementation.
Contact us
Get an obligation free quote from Fixinc.
Transparent costs, scope, and a clear understanding of what our programs offer, all via a simple online proposal - ready within 15-minutes. Help us get this started for you by completing the form below.
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Yes, it really is that quick.
Utilising our in-house intelligent technology, we're able to get you a full proposal and quote within minutes after your initial call with us. In most cases, we can have the program and scope signed off and started within two days.
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services
The Fixinc Tungsten Diamond is our simple way of visualising what and how you can achieve a high level of resilience maturity. We refer to this model in everything we do, from consulting programs, to the Advisory Board.
06
corporate resilience services available with Fixinc.
50+
unique resilience disciplines facilitated by our Advisors.
Explore our other services
Averaging
7.1x
quicker implementation than industry standards.
Minimum
3x
consultants on your program implementation.
Save
<40%
on the industry standard for a silimar program.
Disaster Recovery advice from Fixinc
At Fixinc, we understand the challenges that businesses in Singapore face when it comes to implementing an Incident Management program. That's why we've put together a comprehensive guide on the key components that Singapore-based businesses need to take into account.
First and foremost, it's crucial for businesses to conduct a thorough risk assessment. This involves identifying potential threats, vulnerabilities, and potential impacts on operations. By understanding the specific risks that your business may face, you can tailor your Incident Management program to address these key areas.
Once risks are identified, a robust incident response plan should be developed. This plan should outline key roles and responsibilities within the organization, establish clear communication channels, and define the steps to be taken in the event of an incident. By having a well-defined incident response plan in place, businesses can minimize downtime and quickly recover from any unforeseen events.
In addition to a response plan, businesses should also have a business continuity plan. This plan outlines how the business will continue to operate in the event of a disruption, ensuring that critical functions and services can be maintained. By proactively planning for potential disruptions, businesses can minimize the impact on their operations and maintain customer satisfaction.
Regular training and testing are also essential components of any Incident Management program. By ensuring that employees are trained on their roles and responsibilities, businesses can feel confident that their teams are equipped to handle incidents effectively. Regular testing exercises can help identify any gaps in the plan and provide valuable insights to further improve the program.
At Fixinc, we're here to support Singapore-based businesses in implementing an effective Incident Management program. Our team of experts can help you assess your risks, develop comprehensive plans, and provide ongoing support to ensure that your business is well-prepared to handle any incident. Contact us today to see how we can be your reliable consulting partner in managing incidents and mitigating risks.
First and foremost, it's crucial for businesses to conduct a thorough risk assessment. This involves identifying potential threats, vulnerabilities, and potential impacts on operations. By understanding the specific risks that your business may face, you can tailor your Incident Management program to address these key areas.
Once risks are identified, a robust incident response plan should be developed. This plan should outline key roles and responsibilities within the organization, establish clear communication channels, and define the steps to be taken in the event of an incident. By having a well-defined incident response plan in place, businesses can minimize downtime and quickly recover from any unforeseen events.
In addition to a response plan, businesses should also have a business continuity plan. This plan outlines how the business will continue to operate in the event of a disruption, ensuring that critical functions and services can be maintained. By proactively planning for potential disruptions, businesses can minimize the impact on their operations and maintain customer satisfaction.
Regular training and testing are also essential components of any Incident Management program. By ensuring that employees are trained on their roles and responsibilities, businesses can feel confident that their teams are equipped to handle incidents effectively. Regular testing exercises can help identify any gaps in the plan and provide valuable insights to further improve the program.
At Fixinc, we're here to support Singapore-based businesses in implementing an effective Incident Management program. Our team of experts can help you assess your risks, develop comprehensive plans, and provide ongoing support to ensure that your business is well-prepared to handle any incident. Contact us today to see how we can be your reliable consulting partner in managing incidents and mitigating risks.
Incident Management Program Engagement Meeting
Get to know our team with a comprehensive Incident Management Programs engagement meeting. Here we discuss the timeline and scope of the work ahead.
Incident Management Documentation Review
The review of your Incident Management Documentation is a process that assesses the current level of preparedness of your organisation.
Incident Management Implementation Plan
Visible via your client Portal, the Implementation Plan details tasks, documents, responsibilities, and project progress.
Incident Management Plan development
The development of your Incident Management Plan consists of us a simple and easy to use document that forms action plans and supporting procedures to enable the timely recovery.
Incident Management Team Development
A pre-determined incident response team will ensure the organisation has a coordinated effective and timely response to all potential threats and disruptive risks to the organisation. Fixinc will help you find this team, develop their skillsets, and build their confidence to respond when they are needed most.
Incident Management Training
This will be practical training sessions to validate all aspects of the incident management response and your plans.
Incident Management Scenario Exercise
Facilitating scenario exercises ensures that Incident Management solutions fit the organisation's needs. Fixinc recommends continual improvement for organisational resilience.
who we are
A father and son, on a mission.
Fixinc was founded by Ollie and Brad Law. The pair experienced firsthand the results of practitioners failing their clients when they were needed most. They developed the Advisory and Directory to help organisation have premium support at any moment. With a combined three decades in the industry, the father and son duo bring a powerful balance of technology knowledge and senior executive level consulting to a fresh and impactful service.
12 yrs
in the industry together
250+
Businesses serviced together
yours when you need it
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