Dare

Thrive

IT Disaster Recovery Programs
for Public Spaces.

Fixinc is a global community of multi-disciplinary senior consultants with Public Spaces specific experience; built through decades of industry support and our Directory, the largest of its kind.

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resilience

Public Spaces in Singapore comes with unique challenges.

IT Disaster Recovery Programs in public spaces businesses in Singapore have unique nature and requirements due to their critical role in maintaining public safety and continuity of operations. With a focus on managing risks such as cyberattacks, natural disasters, and infrastructure failures, these programs must adhere to Singapore's stringent regulatory environment, including the requirements set by the Infocomm Media Development Authority (IMDA). Additionally, as public spaces are often high-traffic areas, the recovery programs should incorporate robust communication protocols, ensure seamless connectivity, and prioritize timely restoration of IT services to minimize disruptions and ensure the safety and satisfaction of the public.

how we do it

Four phases to completing your ITDR program.

Public Spaces organisations experience similar challenges here in Singapore, but your unique situation will require unique solutions. Our four phase approach to the management and facilitation of our programs allows space for customisation. With strict processes, timelines, responsibilities, and project management procedures in place, Fixinc ensures that your programs are following best practice, and specific to you.

2 days

average program start time.

12 weeks

average program completion time.

Phase 1

Engagement

During the engagement phase of your ITDR program, you have the chance to get aquainted with your project team and validate the essential milestones linked to your project. This leads to potential outcomes such as:

Confirmation of project scope.

Development of implementation plan.

Assigning roles and responsibilities.

“Our resilience consultants are available to shoulder the burdens of your project. This ensures timely and cost-effective delivery. Here, you'll have a chance to meet them and build meaningful relationships."

Brad, Global Head of Consulting and co-Founder

Phase 2

Analysis

Fixinc's ITDR analysis aims to assess your current capability level and identify the critical products and services that are crucial for your organisation's survival in the event of a disruption. The key outcomes that may arise from this analysis are:

Review current documents.

Analysing organisational products and services.

Review the current threat environment.

Learn about business impact analysis

Developing comprehensive ITDR across your organisation requires a fundamental understanding of Public Spaces products and services and the critical business functions that support them. This knowledge is crucial to ensure a holistic approach to business resilience and one we take very seriously.

Phase 3

Development

The development phase of a ITDR program yields tangible results and artefacts that can aid response teams in executing a well-structured and prompt response to any incident. The outcomes of this phase may include:

Develop incident response structure.

Develop recovery strategies.

Communication protocols.

Tools and checklists.

“The incident response plan serves as a framework to guide any Public Spaces response team in handling a disruption promptly. To be effective, the plan should be direct, adaptable, concise, and relevant.“

Ollie, Managing Director and co-Founder

Phase 4

Validation

The fourth phase aims to validate that the activities conducted in phases 1-3 are appropriate and fullfill their intended purpose. This phase also ensures that there is a continuous program of improvement in place. The key outcomes that may result from this phase are:

Response personnel training.

Scenario exercises.

Critical component testing.

Review and audit.

Maintenance program implementation.

Explore how we validate programs

An incident response plan should not be considered final until it has been thoroughly validated. The validation process should not only apply to the plan but also to the individuals who will be implementing it and threat landscape unique to Public Spaces in Singapore.

Get an obligation free quote from Fixinc.

Transparent costs, scope, and a clear understanding of what our programs offer, all via a simple online proposal - ready within 15-minutes. Help us get this started for you by completing the form below.

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Get a quote within an hour of talking with us.

Yes, it really is that quick.

Utilising our in-house intelligent technology, we're able to get you a full proposal and quote within minutes after your initial call with us. In most cases, we can have the program and scope signed off and started within two days.

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technology

Get access to our partners within your programs.

Fixinc Advisory Board Mockup and Fixinc Directory Mockup

Imagine a world where the Public Spaces industry has access to consistent and relevant analysis on the Public Spaces threat landscape and emerging risks. Imagine a powerful way to communicate and manage events with an unlimited number of people in seconds across Singapore and the world. These are now a reality with our partners, Sention and FACT24 who provide corporate threat intelligence and a SAAS incident response and communications tool.

Explore all technology

services

Don't just stop at IT Disaster Recovery, master the entire Tungsten Diamond ecosystem.

The Fixinc Tungsten Diamond is our simple way of visualising what and how you can achieve a high level of resilience maturity. We refer to this model in everything we do, from consulting programs, to the Advisory Board.

corporate resilience services available with Fixinc.

50+

unique resilience disciplines facilitated by our Advisors.

Explore our other services

Averaging

7.1x

quicker implementation than industry standards.

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Minimum

consultants on your program implementation.

Meet us

Save

<40%

on the industry standard for a silimar program.

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Disaster Recovery advice from Fixinc

At Fixinc, we understand the challenges faced by businesses when it comes to implementing an IT Disaster Recovery program. For Singapore-based companies, it is crucial to have a comprehensive plan in place to mitigate the risks associated with IT disruptions and ensure business continuity.

One key component of an effective IT Disaster Recovery program is conducting a thorough risk assessment. This involves identifying potential threats to your IT infrastructure, evaluating their likelihood and impact on your business, and prioritizing them accordingly. Fixinc can assist your company in conducting a comprehensive risk assessment and developing a customized IT Disaster Recovery plan that addresses your specific needs.

Another vital component is establishing backup and recovery procedures. This includes regular backups of critical data and systems, as well as creating strategies for restoring them in the event of an IT disaster. Fixinc's team of experts can help your business design and implement robust backup and recovery solutions, ensuring that your important data is protected and readily accessible when you need it the most.

Regular testing and maintenance of the IT Disaster Recovery plan is equally important. Fixinc can assist you in conducting periodic tests to evaluate the effectiveness of your plan, identify any gaps, and refine it accordingly. Our consultants have extensive experience in disaster recovery testing and can provide valuable insights to optimize your plan's performance.

Let Fixinc be your trusted partner in implementing a robust IT Disaster Recovery program. Our team of skilled consultants will work closely with you to understand your unique requirements and develop strategies that meet your business goals. Contact us today to learn more about how we can help ensure a smooth and secure recovery from any IT disaster.

ITDR disciplines we offer Public Spaces.

Fixinc provides Public Spaces organisations with bespoke, best practice programs specific to disruptions in Singapore. Explore the list of ITDR disciplines below.

ITDR Engagement Meeting

Fixinc facilitates an engaging and constructive ITDR Engagement Meeting with your program stakeholders to establish scope and responsibilities.

Learn more

ITDR Documentation Review

The ITDR Documentation Review is a crucial process that evaluates the client's current preparedness level, serving as a baseline for enhancing their program. Gain valuable insights to optimize your IT disaster recovery efforts and ensure readiness for potential disruptions.

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ITDR Implementation Plan

A Fixinc ITDR Implementation Plan helps identify the phases of our ITDR program, predicted timescales, and responsibilities for each phase.

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Cyber Response Plan Development

Review roles, responsibilities, and responses to cyber events. Identify assets, provide resources for successful recovery.

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ITDR & Cyber Resilience Training

Training your ITDR Program and Cyber Response Plans is the step to build buy-in and trust in how you will handle an event.

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Cyber Response Exercise

Realistic, high-impact cyber response exercises using threat intelligence and business understanding.

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who we are

A father and son, on a mission.

Fixinc was founded by Ollie and Brad Law. The pair experienced firsthand the results of practitioners failing their clients when they were needed most. They developed the Advisory and Directory to help organisation have premium support at any moment. With a combined three decades in the industry, the father and son duo bring a powerful balance of technology knowledge and senior executive level consulting to a fresh and impactful service.

12 yrs

in the industry together

250+

Businesses serviced together

yours when you need it

Obtain an Advisory Board today.

Join the Fixinc ecosystem today and have our industry leading resilience Advisors on 24/7 standby for when you need them most.

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You got this far, how about a step further?

Seeing as your scrolled this far, perhaps we can offer you an opportunity to work with us, for free. Our Global Head of Consulting offers quarterly program or plan reviews for your ITDR arrangements. Get professional feedback on where you are today, and where you should go.

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