Dare
To
Thrive

Incident Management Plan
for Media and Communications.

Fixinc is a global community of multi-disciplinary senior consultants with Media and Communications specific experience; built through decades of industry support and our Directory, the largest of its kind.

The United States Incident Management Plan for Media and Communications
resilience

Media and Communications in The United States comes with unique challenges.

An Incident Management Plan (IMP) is essential for businesses in the United States media and communications industry due to the unique nature of their operations. This sector frequently deals with high-profile events, crisis situations, and potential security threats that could negatively impact their operations and reputation. A tailored IMP for media and communications businesses should encompass contingencies for handling cyber attacks, public safety incidents, and disruptions to broadcasting or communication channels, as well as coordination with law enforcement agencies, government bodies, and the media. It is crucial for these businesses to continuously update and test their IMPs to ensure prompt and effective response in any critical situation.

how we do it

Four phases to completing your Incident Management program.

Media and Communications organisations experience similar challenges here in The United States, but your unique situation will require unique solutions. Our four phase approach to the management and facilitation of our programs allows space for customisation. With strict processes, timelines, responsibilities, and project management procedures in place, Fixinc ensures that your programs are following best practice, and specific to you.

2 days
average program start time.
12 weeks
average program completion time.
Phase 1
Engagement

During the engagement phase of your Incident Management program, you have the chance to get aquainted with your project team and validate the essential milestones linked to your project. This leads to potential outcomes such as:

Confirmation of project scope.
Development of implementation plan.
Assigning roles and responsibilities.

“Our resilience consultants are available to shoulder the burdens of your project. This ensures timely and cost-effective delivery. Here, you'll have a chance to meet them and build meaningful relationships."

Brad, Global Head of Consulting and co-Founder

Phase 2
Analysis

Fixinc's Incident Management analysis aims to assess your current capability level and identify the critical products and services that are crucial for your organisation's survival in the event of a disruption. The key outcomes that may arise from this analysis are:

Review current documents.
Analysing organisational products and services.
Review the current threat environment.

Developing comprehensive Incident Management across your organisation requires a fundamental understanding of Media and Communications products and services and the critical business functions that support them. This knowledge is crucial to ensure a holistic approach to business resilience and one we take very seriously.

Phase 3
Development

The development phase of a Incident Management program yields tangible results and artefacts that can aid response teams in executing a well-structured and prompt response to any incident. The outcomes of this phase may include:

Develop incident response structure.
Develop recovery strategies.
Communication protocols.
Tools and checklists.

“The incident response plan serves as a framework to guide any Media and Communications response team in handling a disruption promptly. To be effective, the plan should be direct, adaptable, concise, and relevant.“

Ollie, Managing Director and co-Founder

Phase 4
Validation
The fourth phase aims to validate that the activities conducted in phases 1-3 are appropriate and fullfill their intended purpose. This phase also ensures that there is a continuous program of improvement in place. The key outcomes that may result from this phase are:
Response personnel training.
Scenario exercises.
Critical component testing.
Review and audit.
Maintenance program implementation.

An incident response plan should not be considered final until it has been thoroughly validated. The validation process should not only apply to the plan but also to the individuals who will be implementing it and threat landscape unique to Media and Communications in The United States.

Contact us

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Transparent costs, scope, and a clear understanding of what our programs offer, all via a simple online proposal - ready within 15-minutes. Help us get this started for you by completing the form below.
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Yes, it really is that quick.
Utilising our in-house intelligent technology, we're able to get you a full proposal and quote within minutes after your initial call with us. In most cases, we can have the program and scope signed off and started within two days.
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The United States Incident Management Plan for Media and Communications
technology

Get access to our partners within your programs.

Fixinc Advisory Board Mockup and Fixinc Directory Mockup

Imagine a world where the Media and Communications industry has access to consistent and relevant analysis on the Media and Communications threat landscape and emerging risks. Imagine a powerful way to communicate and manage events with an unlimited number of people in seconds across The United States and the world. These are now a reality with our partners, Sention and FACT24 who provide corporate threat intelligence and a SAAS incident response and communications tool.

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Don't just stop at Incident Management, master the entire Tungsten Diamond ecosystem.

The Fixinc Tungsten Diamond is our simple way of visualising what and how you can achieve a high level of resilience maturity. We refer to this model in everything we do, from consulting programs, to the Advisory Board.
06
corporate resilience services available with Fixinc.
50+
unique resilience disciplines facilitated by our Advisors.
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7.1x
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Disaster Recovery advice from Fixinc

At Fixinc, we understand the challenges that businesses in the United States face when it comes to incident management. In today's fast-paced and interconnected world, organizations need to be prepared for any kind of unforeseen event that could disrupt their operations. That's where our expertise comes in.

When implementing an incident management program, there are several key components that businesses need to focus on. First and foremost is establishing a clear and well-defined incident response plan. This plan should outline the roles and responsibilities of each team member, as well as the steps to be taken in the event of an incident. Our consultants at Fixinc can work closely with your team to develop a comprehensive plan that suits your specific needs.

Another important component is training and education. Employees at all levels of the organization need to understand the importance of incident management and their role in the process. Our team can provide customized training sessions that cover everything from identifying potential risks to responding effectively during an incident.

In addition, businesses need to have the right tools and technologies in place to support incident management. This includes having a robust communication system that allows for fast and effective communication between team members during a crisis. Our consultants can help you evaluate and implement the most suitable tools for your organization.

Finally, regular testing and evaluation are crucial to ensure the effectiveness of your incident management program. Our experts at Fixinc can assist you in conducting drills and simulations to identify any gaps or areas for improvement.

Don't wait for a disaster to strike before taking action. Contact Fixinc today and let our team of experienced consultants guide you through the process of implementing a robust incident management program that will protect your business and ensure its continuity.

Incident Management disciplines we offer Media and Communications.

Fixinc provides Media and Communications organisations with bespoke, best practice programs specific to disruptions in The United States. Explore the list of Incident Management disciplines below.

Incident Management Program Engagement Meeting

Get to know our team with a comprehensive Incident Management Programs engagement meeting. Here we discuss the timeline and scope of the work ahead.

Incident Management Documentation Review

The review of your Incident Management Documentation is a process that assesses the current level of preparedness of your organisation.

Incident Management Implementation Plan

Visible via your client Portal, the Implementation Plan details tasks, documents, responsibilities, and project progress.

Incident Management Plan development

The development of your Incident Management Plan consists of us a simple and easy to use document that forms action plans and supporting procedures to enable the timely recovery.

Incident Management Team Development

A pre-determined incident response team will ensure the organisation has a coordinated effective and timely response to all potential threats and disruptive risks to the organisation. Fixinc will help you find this team, develop their skillsets, and build their confidence to respond when they are needed most.

Incident Management Training

This will be practical training sessions to validate all aspects of the incident management response and your plans.

Incident Management Scenario Exercise

Facilitating scenario exercises ensures that Incident Management solutions fit the organisation's needs. Fixinc recommends continual improvement for organisational resilience.
who we are

A father and son, on a mission.

Fixinc was founded by Ollie and Brad Law. The pair experienced firsthand the results of practitioners failing their clients when they were needed most. They developed the Advisory and Directory to help organisation have premium support at any moment. With a combined three decades in the industry, the father and son duo bring a powerful balance of technology knowledge and senior executive level consulting to a fresh and impactful service.
12 yrs
in the industry together
250+
Businesses serviced together
Ollie Law and Brad Law Fixinc Directors
yours when you need it

Obtain an Advisory Board today.

Join the Fixinc ecosystem today and have our industry leading resilience Advisors on 24/7 standby for when you need them most.

You got this far, how about a step further?

Seeing as your scrolled this far, perhaps we can offer you an opportunity to work with us, for free. Our Global Head of Consulting offers quarterly program or plan reviews for your Incident Management arrangements. Get professional feedback on where you are today, and where you should go.

Send us your details and plans
Recieve an invite and calendar link
Conduct a one hour online call
Receive a summary email / report
Brad Law of Fixinc